FOLEX® Professional Carpet Spot Remover FAQ
You will find a variety of helpful information below. If you have further questions, please contact us.
Frequently Asked Questions
What makes FOLEX® Professional Carpet Spot Remover different from other spot and stain removers?
FOLEX® Professional Carpet Spot Remover has been formulated specifically to remove virtually any spot and stain from any colorfast carpet or material that can be safely dampened with water. FOLEX® Professional Carpet Spot Remover achieves these amazing results without using solvents of any kind.
Will FOLEX® Professional Carpet Spot Remover attract dirt back to the cleaned area?
No. FOLEX® Professional Carpet Spot Remover is non-ionic (it has neither a positive or negative electrical charge) so FOLEX® Professional Carpet Spot Remover will not attract dust or dirt back to the cleaned area. And because FOLEX® Professional Carpet Spot Remover does not contain oily solvents, or leave a soapy residue, the spots will not come back.
Will FOLEX® Professional Carpet Spot Remover remove old stains?
Yes, as long as the stains have not dyed or bleached the carpet or material.
Will FOLEX® Professional Carpet Spot Remover remove the factory applied stain resistant treatment from my carpet?
No. Because FOLEX® Professional Carpet Spot Remover contains no petroleum, or other solvents, it will not remove stain resistant chemicals properly applied at the time of manufacture.
What carpets or materials should FOLEX® Professional Carpet Spot Remover not be used on?
FOLEX® Professional Carpet Spot Remover should not be used on any carpet or material that could be damaged by water. You should always test a hidden area of the carpet or material to be cleaned for color fastness and color stability with FOLEX® Professional Carpet Spot Remover, before using FOLEX® Professional Carpet Spot Remover on a visible area.
Why should I test?
Testing is the safest and most accurate way to be sure that your particular carpet or material doesn’t have a manufacturing or chemical property that isn’t compatible with FOLEX® Professional Carpet Spot Remover. Test by spraying FOLEX® Professional Carpet Spot Remover in a hidden area of the material to be cleaned by spraying on and allowing to dry. Look for color removal or color change. Use only on color stable materials.
What spots or stains will FOLEX® Professional Carpet Spot Remover not completely remove?
If the carpet or material has been dyed, FOLEX® Professional Carpet Spot Remover can help by removing the excess dyeing substance from the carpet or material, but it will not change the color back. For example, some red drinks, yellow mustard, and hair dye, (if left on too long) will permanently change the color of the carpet or material. The key is to get to these types of stains as quickly as possible, so that FOLEX® Professional Carpet Spot Remover can remove them before they permanently change the color of the carpet or material.
Will my children and pets be safe playing in areas cleaned with FOLEX® Professional Carpet Spot Remover?
Yes. FOLEX® Professional Carpet Spot Remover requires no ventilation and will not break down into dangerous byproducts. Allow the area to dry completely before walking across.
